Frequently Asked Questions

We know choosing a safe place for your child is an important decision.

To help you, we’ve put together answers to some of the questions parents often ask.

If you need any more information, we’re always happy to help you.

How do I register my child?

You can register your child by clicking under "Enrol Your Child" in our Enrolment Page. You can also contact us directly, arranging a visit and completing our enrolment forms. We recommend registering early as places can fill quickly.

Do you provide meals and snacks?

Yes. We provide nutritious meals and snacks throughout the day. We cater for dietary requirements and allergies where possible. Please discuss your child's needs with us during enrolment.

What happens if my child becomes unwell?

If a child becomes unwell during the day, we will contact parents or guardians immediately. We ask that children who are ill remain at home to help prevent the spread of infection.

Are your staff qualified?

Yes. Our team consists of qualified early years educators who participate in ongoing professional development and are committed to providing high-quality childcare.

Do children spend time outdoors?

Yes. Outdoor play is an important part of our daily programme, weather permitting, helping children develop physically, socially and emotionally.

Can parents visit the the Dimples Academy before enrolling?

Absolutely. We encourage families to arrange a visit to meet our team, see our facilities, and learn more about our approach to childcare.



Government Childcare Schemes (NCS & ECCE)

What is the National Childcare Scheme (NCS)?
What is the ECCE Programme?

How do I apply for the National Childcare Scheme (NCS) ?

Parents can apply online through the National Childcare Scheme website using a verified MyGovID account. Once approved, you will receive a CHICK (Childcare Identifier Code Key) which must be provided to the creche. Our team is happy to guide you through the process and answer any questions.

What information do I need to apply for NCS?

You might need:

What is a CHICK number?

A CHICK (Childcare Identifier Code Key) is issued when your NCS application is approved. You will need to provide this number to us so your subsidy can be applied to your childcare fees.

How do I register my child for ECCE ?

To register for ECCE, parents must complete the required registration forms and provide:

Is my child eligible for ECCE?

Children are generally eligible once they have reached 2 years and 8 months of age before the relevant programme year and remain within the age limits set by the scheme.

Do I need to register for ECCE every year?

Yes. Registration is completed for one ECCE programme year at a time, and a new registration is required for the following ECCE year.

We’re Here to Help You!

Can my child receive both NCS and ECCE?

Yes. Many families receive ECCE funding for their child's preschool hours and NCS support towards any additional childcare hours attended outside of the ECCE programme.

Can you help me understand which scheme I qualify for?

Absolutely. While applications must be completed by parents or guardians, our team can explain the available schemes and guide you to the appropriate resources.

Contact Us !

If you require any further information regarding Enrolment, NCS, or ECCE funding, please get in touch with our team and we will be happy to assist you.

Email Us:

dimples.academy.info@gmail.com

Call Us:

(01) 295 9829